Focus on Kaizen: Winning Entry at 15th CII National Competitiveness & Cluster Summit
The 15th CII National Competitiveness & Cluster Summit was held recently in New Delhi, with 149 companies showcasing their case studies and Kaizen award entries. We are delighted to announce that Akhila Ali, Assistant Manager – Culture, Learning & Development for SenecaGlobal – won the Platinum Kaizen Award for her submission entitled “The Opportunity of Internal Training & Implementation” in the Morale Stream category.
Ali’s winning submission discusses the importance of providing continued workplace growth opportunities. She posits that “[e]mployee learning and development isn’t just about upskilling the workforce; it also directly impacts morale and culture.”
According to Ali, the pandemic dramatically affected talent-driven training programs. When organizations transitioned to virtual settings, Learning Management Systems (LMS) were the default option to make learning offerings available with recorded video and online training.
As a result, employees missed irreplaceable opportunities to acquire new skills, practice utilizing cutting-edge technology and collaborate with their peers. With minimal in-person human interactions, morale took a hit.
The winning solution
Ali’s solution is a blended learning culture that takes advantage of the LMS to tackle learning needs and a high focus on in-house, hands-on internal training. This model encourages employee engagement and output. The idea is to build a learning culture where teaming and collaboration are fostered, opening the door to real-time implementation possibilities where employees feel valued because they have opportunities to develop their skills.
Key program elements include:
- Increase internal training opportunities – share learning experiences with mentor support and diverse collaboration
- Build an internal pool of talent – provide associates the opportunity to become trainers and lead internal applications
- Provide real-time hands-on learning implementation opportunities – build internal automation tools and applications
Ali’s program produced impressive results at SenecaGlobal:
- 290% increase in internal training programs
- 284% increase in total associates’ training hours (1,978 hours to 5,267 hours),
- 250% growth in faculty members
- 4.5/5 employee satisfaction rating in the most recent survey
SenecaGlobal Kaizen entries
In addition, four other SenecaGlobal associates submitted Kaizen award entries based on their recent projects.
Cost Stream: Shrikant Barshe
Improved Snowplow data load times to produce cost savings.
Cost Stream: Chetan Sharma
Migrated PROD On-Prem server to AWS Cloud with rehost migration model
Productivity Stream: Vivek Keshore
Developed a tool that converts APIs to automated Swagger Docs and tests
Quality Stream: Veeranarayana Mannam
Reduced hits to DB and Redis with pub-sub concept without compromising on accuracy
SenecaGlobal endorses the Kaizen method because it encourages improvements that build upon each other, inspiring a snowball effect of efficacy and innovation. We’re proud of our associates who are eager to participate in our culture of creativity; without their inspiring visions, technology wouldn’t be able to soar to such impressive heights.
Founded in 2007, SenecaGlobal is a global leader in software development and management. Services include software product development, application software development, enterprise cloud and managed services, quality assurance and testing, security, operations, help desk, technology advisory services and more. The company’s agile team consists of world-class information technologists and business executives across industries, ensuring that we provide clients with a strong competitive advantage.
SenecaGlobal is headquartered in Chicago, Illinois, and has a state-of-the-art software development and management center in Hyderabad, India. The company is certified as a Great Place to Work® and is ISO 9001 certified for quality and ISO 27001 certified for security.