IT Support and Help Desk

You only have so many resources to allocate: funds, time and personnel. With SenecaGlobal, you can apply them to your most pressing issues as we can take care of your IT support and help desk needs.

Maximize the Value of Your Team

Your team faces demands from multiple fronts, especially in responding to market forces to keep your company in a leadership position.

When you partner with SenecaGlobal, we assign the right off-shore team to cost-effectively and reliably staff a help desk. We typically handle Level I and/or Level II issues, which frees up significant time for your employees to use on more productive assignments.

24/7 Support

A pervasive IT challenge for many companies today is the fact that their systems are being used somewhere around the globe at every hour of the day. And if the systems can be used 24/7, critical problems can arise at any given moment.

Staffing a 24/7 support team in the U.S. can be difficult and expensive. The night shift, not surprisingly, is the most problematic.

SenencaGlobal, with our office in Hyderabad, India, is ideally suited to work with you on covering your company on a 24/7 basis. This is our "follow-the-sun" model, and it consistently results in low costs and satisfied users.

Diversify Your Way to Better Software

Gain a competitive edge by rebalancing your portfolio with a solution that goes beyond the expected.

Download the Whitepaper