It’s up to CIOs and other business leaders to give departments more autonomy around technology, while ensuring communication with IT remains open, according to Watson. Hybrid roles aren’t a replacement for IT — they’re a way to fill departmental skills gaps, while alleviating some of the burden from IT.

“Assume too much control of IT and you risk being criticized for slow delivery, lack of responsiveness and failure to meet the organization’s needs. Concede too much control to your peers and you risk exposing the organization to misaligned or even incorrect information, dis-integrated solutions and even data breaches,” says Watson.

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